FAQ

• When do reservations become available online?

  Every Sunday at 10AM PST, new reservation times will become available through the online booking system, three months out.

  Click our Tock link to make your reservation.

• Is there anything I can do to book quickly on Tock?

  Per Tock: We understand that reservations book up quickly, and wish we could accommodate everyone each week. With that, it's best to create a Tock profile with your credit card info stored in advance, so you don't have any delays in booking. It's important to note that you are not booked until you see a screen that says "Thanks [YOUR NAME], you're all set at n/naka..." at the top. Just because you click into a reservation slot does not mean it's yours to hold - you'll need to complete the reservation to secure the time and date.

  For any questions, please reach out to [email protected].

  Click our Tock link to make your reservation.

• I can't find any reservation times that work for me. Can you help?

  Yes, tables may become available due to cancellations. If your desired dining date is unavailable, we encourage you to use the 'Join waitlist' feature on Tock for the dates you are interested in. When seats open up, the system will automatically notify you.

• Can I book a reservation past the 3 month mark available on the booking calendar?

  Sorry, we are unable to book out in advance of the 3 month mark. The online reservation calendar should reflect up-to-date information.

• What are your seating times?

  Early seatings are at 5:30pm, 5:45pm, 6:00pm and late seatings are at 8:45pm, 9:00pm and 9:15pm.

• Can I come with a party of five or more?

  Unfortunately, we can only accept reservations for parties of 4 or less.

• Can I bring my young child(ren)?

  We can accommodate children who can enjoy the full menu.

• I got my reservation. What should I expect?

  Two weeks prior to your reservation date, we will send a confirmation email. We'd love to hear back from you at your earliest convenience. All sales are final and non-refundable. You can always transfer your reservation to another person.

• Why are sales final?

  Our team needs proper lead time to purchase the ingredients needed specifically for your meal. Thank you for your understanding.

• Do you have a vegan option?

  Unfortunately, we cannot accommodate requests for a vegan menu. Our vegetarian courses contain egg and dairy.

• What if I have allergies or preferences?

  Our kitchen is not set up to accommodate life-threatening or otherwise severe food allergies. As for other requests, please make sure to get everything over to us within two weeks of your reservation and we will handle each instance as reasonably possible by substitute or omission.

  Please note however, that in order to maintain the integrity of our dishes, there are certain dietary accommodations we cannot facilitate - including but not limited to requests for: no vegetables, no fish/meat only, no seafood (including kelp broth) and severe bean or gluten allergies (that would exclude all soy sauce or miso).
  If you have any questions, please email us in advance of making a reservation.

• How long does it take to get through 13 courses?

  We serve the courses at a relaxed pace for maximum enjoyment. Typically dinners last around two and a half to three hours.

• What can I expect to eat and drink?

  We have very exciting offerings! Please check out our sample menus.

• Do you charge a corkage fee?

  Our corkage fee is $60 per 750ml bottle not represented on our wine and sake list. We request that you limit one bottle for every two guests at the table.

• What should I wear?

  Business casual attire is appropriate (no shorts or sandals please). If you'd like to be fancier, by all means please go for it!

• I read through everything but still have a specific question. What should I do?

  You may contact us with questions concerning reservations by email at [email protected]